3.Coverage: Coverage deals with the damage, and it is also pretty much the same in all the insurance companies, it includes loss or damage due to natural calamity, loss or damage due to man made calamity, personal accident cover and third party liability.

4.Exclusion: This is just as vital as coverage, and enlists what all cannot be claimed for. General aging, wear and tear, depreciation, negligent use of vehicle, damage to/by vehicle under the influence of drugs or alcohol, damage to/by a person driving without license. Damage due to war/mutiny, and nuclear peril is also not covered.

5.Claims: If and when the damage is under coverage it is the volition of the insured to get the claim. If the claim amount is very small, it is advised not to go for claim, as this deprives the insured to avail no claim bonus (NCB). NCB can be later used to avail discount on premium. NCB can also be transferred if the person wants to change the insurer.

6.Documentation: Another vital factor while making a claim. The vehicle registration, the copy of FIR, copy of insurance policy are required.

While buying a policy a customer should make sure he reads the terms and conditions very well. That is important because whatever is in the policy determines what the company is liable to cover.