Avoid emails seeking personal information
If one receives an email which asks him to click on the URL given in the mail that would lead him to the bank's site, one should never click on that URL. Instead, it is advised that the person types the URL of the bank on his address bar.
Check the security certificate
There are certain small things which if taken care of do help in protection against internet scams. When we visit our bank's site, it is always advised that we check the security certificate of the bank before typing any personal information. This certificate is given in the bottom of the bank's website. Fake sites do not have this certificate.
Keep changing passwords
One should not keep the same password for his account details for a long time as hackers might decode it if the same encrypted code comes to them regularly. Changing the password every fortnight is advisable. Also no two accounts should bear the same password.
The Reserve Bank of India has set up norms that banks need to follow so as to maintain security in the internet banking systems. A conscious effort from both banks and customers can definitely help in curbing internet scams and thus protect the interests of both banks and customers.