RUPEETIMES.COM
12 point conduct checklist for bank and financial institutions in India
We had very bad experience with Axis bank. It is worst sort of communication is done by this bank. They fail to communicate with customers. every time they will come up with some requirement of new documents and never give feedback about that. They demand so many supporting documents for even the payment done to the builder. They ask personal bank statement reflecting that transaction. They don't have any process every time they takeout the query and demand any details they think of. No standard procedure. Even their employees don't have email id.

Initially they ask for very less number of documents but after ward they start asking everything that not even the PSB don't ask for.

Worst customer experience, not close to SBI even.
Harshad (Posted: Nov 22, 2011)
i entirely agree with wthe comments offerered ealier;one sould avoid this bank as far as possible

cheat bank
r n singh (Posted: Mar 16, 2011)
(BHW Home finance a.k.a. Deutsche PostBank.) They truely are the WORST bank on earth to lend from. Bunch of liars and cheaters. I took a loan for 4000000 for 20 year tenure at 8.75% in 2005, with initial emi of 26xxx.

Since the day I took loan from them, it ONNNLLLYYY went up on Emi's and interest and tenure.
So today i stand at 13.95% with 37000 emi for 33 years.

And after paying emi's (from 27000 upto 38000 on for 3 years my pricipal went down only by 34000 on loan of 4000000. And now since Jan 09, when seemingly every bank in universe has cut their PLR and home rates, they plainly defy their 13.95% rate on home loan with their company's financial condition.

Genuinely speaking, only a foolish should go to this bank OR after becoming their customer, will soon prove himself like I did.

Please go only to a natioanlized bank, as they are the only ones who reduce their PLR/floating rates soon as RBI cuts are announced. Also most of them dont even charge pre-payment fees. They are trustworthy going by book, unlike these cheaters who hide every wrongdoing behind company's policy.
bhwvictim (Posted: May 7, 2009)
They truely are the WORST bank on earth to lend from. Bunch of liars and cheaters. I took a loan for 4000000 for 20 year tenure at 8.75% in 2005, with initial emi of 26xxx.

Since the day I took loan from them, it ONNNLLLYYY went up on Emi's and interest and tenure.
So today i stand at 13.95% with 37000 emi for 33 years.

And after paying emi's (from 27000 upto 38000 on for 3 years my pricipal went down only by 34000 on loan of 4000000. And now since Jan 09, when seemingly every bank in universe has cut their PLR and home rates, they plainly defy their 13.95% rate on home loan with their company's financial condition.

Genuinely speaking, only a foolish should go to this bank OR after becoming their customer, will soon prove himself like I did.

Please go only to a natioanlized bank, as they are the only ones who reduce their PLR/floating rates soon as RBI cuts are announced. Also most of them dont even charge pre-payment fees. They are trustworthy going by book, unlike these cheaters who hide every wrongdoing behind company's policy.
bhwvictim (Posted: May 7, 2009)
banks should prepare a list of customers' queries regarding a particular product and there should be a mechanism that customers with their complaints can get a common platform.
samta bansal (Posted: Feb 8, 2008)
banks should prepare a list of customers' queries regarding a particular product and there should be a mechanism that customers with their complaints can get a common platform.
samta bansal (Posted: Feb 8, 2008)



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