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NEWS & ADVICE : CREDIT CARDS
Finally, an insurance against credit card fraud
By Ankit Sharma
Jun 25, 2008
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Prasad had started his banking career in 1992 with Citibank India. Since then, Prasad has handled various positions in credit policy, sales, collections and business development in the cards and consumer finance businesses. Prasad joined Standard Chartered Bank in April 2005 as Senior Risk Manager for Credit Cards and Personal Loans for India. Standard Chartered today has 90 branches in 33 cities in the country and has a combined customer-base of around 21 lakh.

With the increase in the income earning in India, the credit card base in India has expanded in the past few years as banks have turned aggressive and the plastic culture spread among individuals. Plastic money has replaced the actual usage of money to a great extend. This is the main reason that StanChart has targeted this segment.

Recent figures have put the total outstanding in India at over Rs 19,000 crore. According to Reserve Bank of India data, there are 2.6 crore credit card users in India with ICICI Bank being the market leader in the credit card segment.

It’s not that credit card companies do not provide with any insurance cover. They do offer insurance, but it is in the form of a “credit shield” where part of an individual’s outstanding is paid if the cardholder dies or is permanently disabled. No insurance cover till date covers a credit card loss and fraud. Hence, this move is of penultimate importance to the 2.6 crore credit card users in India.


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(Comments Posted : 2) Post Your Comments
1. Sir, The article and policy promises are appeared to be excellent I thing it is only imagination. After the receipt of the Policy from M/s Tata-aig general insurance Co. I have raised some query related to cancel of the policy. There is lot of confusion on initial stages itself and my queries are yet to be replied even though a month is over.Hope for best,sleepless at rest. Thanks, sankaran s
Sankaran s (Posted: Aug 18, 2008)
2. A Very detailed article indeed. However the article slightly misleads. Most of the credit card frauds today occur due to identity thefts and not necessarily due to physical theft of the card. In such cases, the card holder may not know that the card has been misused within 12 hours (unless ALL card transactions are intimated to user by SMS IMMEDIATELY and such facility is not available).

However, all said and done, it is a move in the right direction and there is some relief for the card holder.
raman (Posted: Jun 26, 2008)
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