NEWS & ADVICE : CREDIT CARDS
RBI: Charges on outstation cheque to come down
By Ankit Sharma
Sep 18, 2008
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The Reserve Bank of India plans to rationalize and bring in uniformity in the mode and amount of service charges for electronic payment products and outstation cheque collection through the Real Time Gross Settlement System and the National Electronic Fund Transfer mechanisms.

"The endeavour should be to migrate to electronic modes of payment - Real Time Gross Settlement (RTGS), National Electronics Fund Transfer (NEFT) and Electronic Clearing Service (ECS) - more so for large-value and inter-city transactions and the benefit of waiver of charges offered by the RBI should get passed on to customers to the extent possible," the RBI stated.

RBI has suggested the charges for these services. The Bank mentions that no charges would be levied for the inward transactions using RTGS, NEFT and ECS. While for outward transactions, RBI has considered mandating some cap on the charges.

An amount not exceeding Rs 25 and Rs 50 per transaction would be charged for outward RTGS in the range of Rs 1-5 lakh and above Rs 5 lakh respectively.

For transactions through NEFT, banks may levy charges of Rs 5 for a transaction upto Rs 1 lakh and Rs 25 for transaction above Rs 1 lakh. Banks may prescribe charges not higher than cheque return charges for ECS debit returns.

For outstation cheque collection, no bank would be allowed to charge more than Rs 50 for an instrument upto Rs 1 lakh and for amounts above Rs 1 lakh, RBI proposes to put a ceiling on charges at Rs 100.

To confirm that no additional charges are levied on the customers, RBI said that these charges will be all inclusive. The Central Bank stated: "No additional charges such as courier charges, out of pocket expenses and the like should be levied to the customers. No bank should refuse to offer the products to its customers or decline to accept outstation cheques deposited by its customers for collection."

The RBI stated that "it offers electronic products free of charge to member banks. Multiplicity of slabs levied by banks and lack of transparency in norms adopted by them for various segments of customers has led to confusion in the minds of customers, acting as a hindrance to the overall growth of the electronic payment products."

Under the new regime, RBI aims to bring uniformity in the charges levied by different banks along with a reduction in charges on outstation cheques and electronic payment. The Bank feels the existence of an efficient payment system is a pre-requisite for better development of economic activity in the country.


(Comments Posted : 1) Post Your Comments
1. The biggest problem with e-payment is:-

1. First of all Attitude of the banker is the stumbling block for e-payments. Bank managers do not encourage this mode. They cite hundred reasons to shoo away customers.
2. Secondly, lack of training is a hurdle for E-banking. With lack of training, the old hands at the bank do not encourage this mode. Even managerial staffs in most banks do not possess the knowledge to handle RTGS.
4. Thirdly, Connectivity is the next big issue. Most part of the 7 working hours are spent without connectivity. SBI is the biggest culprit in the matter of connectivity, as its gateway is perpetually besieged with connectivity problems.
6. Fourthly Bank holidays are a stumbling block with E-banking, especially RTGS payments. Once we are used to this method, the numerous and unwanted bank holidays put a spoke in the working of all trade and industry.
7. Most banks have imposed a limit of Rs 1.00 lakh on transfer to third parties, when one used e-transfer.
8. Most banks do not have the software support to permit customers to do e-transfer to third party accounts in different banks.
9. When payments by NEFT and RTGS are done, the recipient does not receive details of the payments, which leaves in doubts about the source of payments. There is no system to get details of payment received. People simply forget to send details of payments made, and the recipient is left to wonder and spent valuable le time and energy to get the details.

Capt Lingaraju BL
Dated 10th Oct 2008
captbllingaraju@gmail.com


The writer has narrated the above based on his experience of handling RTGS since Aug 2008 as a customer, where in he is required to transfer funds from a PSU bank to SBI a/c of a PSU Company every day. He also receives payments through NEFT from the same PSU.
Capt Lingaraju BL (Posted: Oct 10, 2008)
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