The National Consumer Commission has caught hold of the state-run, Canara Bank for claiming "hackneyed" grounds to deny loan to a physically-challenged person. The bank has come under notice due to its "callous" approach towards welfare scheme ‘Pradhan Mantri Rozgar Yojana' (PMRY).

The Commission said, "The grounds (of the petition) highlight the sheer callousness of the bank's approach to the implementation of a socially beneficial self-employment generation scheme of the Government for the educated unemployed in the economically disadvantaged sections of the society."

Madhubani resident, Binay Kumar Jha who was cleared by the District Industries Centre (DIC) for loan under the PMYR had been denied the sanction of a loan in spite of fulfilling every condition that the bank set for releasing the sanctioned loan. The Bihar State Commission therefore directed the bank to sanction a loan of Rs 47,500, and additional Rs 6000 as compensation to the customer.

On the other hand the bank has filed a petition before the apex consumer disputes redressal against a Bihar State Commission's order. The bank has taken the complainant to the commission stating that he did not provide the quotation for his proposed household consumables shop. This charge was already been dealt by the State Commission that dismissed it.

The Commission said, "That none of the grounds is, in reality, worth the pieces of paper that have been used in the revision petition... Anyone remotely familiar with the ground reality in a rural area would recognize that it is meaningless, in fact, mischievous, if not worse, to ask for quotation for the purchases that would need to be stocked in a small kirana shop."