Anybody who comes across the rejection of his loan application on the basis of poor credit history does not have to depend on banks to produce the credit scores. The borrowers can directly approach the Credit Information Bureau of India (CIBIL) for information on credit history.

Managing Director of CIBIL, Arun Thukral said, "We are working on providing information of credit history to customers directly."

Until now CIBIL has been sharing the information with user group such as banks in return of the customer's data with banks.

Mr Thukral informed that the customers will be able to access the information by the beginning of the fiscal year 2010-11. CIBIL is also formulating the guidelines for the same. "This would help customers in instances of wrong identification, which he can challenge with the information provided by the credit bureau within 30 days," said Thukral.

This move would also enable the customer to be disciplined on financial grounds and improve their credit history. Normally a borrower would want to approach CIBIL only if his loan application is rejected on the basis of bad credit scores.

"We are getting our technical partners to help us on this front and also intend to have an educational programme on financial discipline to create awareness among customers on how to read their credit history," said Thukral.

He also told that if before giving out the information, verification on identity will be done in order to reduce the risk of ‘identity theft'. However he said that there is no fool-proof model to identify the fraud if multiple identity fraud is done intentionally.

Also the identification number for a particular person is not unique in CIBIL.

Currently if a loan application gets denied by the bank because of poor credit scores, the customer can demand the bank for a credit history done by CIBIL.