The private sector lender, Yes Bank has picked up Microsoft SharePoint 2010 to automate around 150 processes thereby reducing the turnaround time for customers.
Yes Bank will automate processes that were previously either manual or semi-automated to cut the turnaround time of customers by 40 per cent; it will improve efficiency and business intelligence for its available employees.
The automation step will speed the decision making process by 70 per cent. Yes Bank has evaluated multiple platforms with three key criteria- ease to use, consistent user experience and faster time to market, Microsoft said in a statement.
Mr. Amit Sethi, CIO, Yes Bank said, "It is part of our organizational psyche to adapt technological advancements and systems that shrink turnaround timelines, thus, effectively bringing in more efficiency. SharePoint is the new way to work together providing a simplified user experience for our employees, helping them to organize sync and share content. We have derived numerous benefits from SharePoint helping us serve our customers better than before".